Privacy Policy

Last Updated: May, 2025

 

Introduction

Homesage.ai (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homesage.ai or use our services. We collect and process only data that is reasonably necessary and proportionate for providing our services.

 

Information We Collect

Personal Information may include:

  • Contact information (name, email address, phone number)

  • Account credentials

  • Property information

  • Payment information

  • Communication preferences

  • Service usage data

Non-Personal Information automatically collected:

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of visit

  • Device information

 

We use cookies and similar tracking technologies to enhance your experience on our site:

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand how visitors interact with our site

  • Marketing Cookies: Used to deliver relevant advertisements and track marketing effectiveness

  • Preference Cookies: Remember your settings and preferences

You can manage cookies through your browser settings. Declining cookies may impact site functionality.

 

How We Use Your Information

We use your information only for purposes that are reasonably necessary and proportionate:

  • To provide and maintain our services

  • To process transactions

  • To respond to inquiries

  • To improve our website and services

  • To comply with legal obligations

  • To send service-related communications

  • To protect against fraudulent or illegal activity

 

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We implement specific retention schedules for different types of data:

  • Account information: For the duration of your active account plus 2 years

  • Transaction data: 7 years for tax and financial compliance

  • Communication records: 3 years from last interaction

  • Usage data: Aggregated after 2 years

 

Sharing Your Information

We may share your information with:

  • Service providers that help us operate our business

  • Business partners with your consent

  • Legal authorities when required by law

  • Successors in the event of a merger, acquisition, or sale

We do not sell your personal information to third parties.

 

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Right to Access: Request information about personal data we collect

  • Right to Deletion: Request deletion of your personal information

  • Right to Correction: Request correction of inaccurate personal information

  • Right to Opt-Out: Opt out of the sale or sharing of personal information and targeted advertising

  • Right to Data Portability: Receive your data in a usable format

  • Right to Non-Discrimination: Exercise your rights without discrimination

  • Right to Appeal: Appeal our decision if we deny your request

  • Right to Limit Automated Decision Making: Opt out of solely automated processing

To exercise these rights, contact us at contact@homesage.ai. We will respond to verified requests within 45 days, with a possible 45-day extension with notice.

 

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

 

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.

Data Breach Notification: In the event of a security breach affecting your personal information, we will notify you and relevant authorities within the timeframes required by applicable law, generally within 72 hours of discovery.

 

Sensitive Data Processing

We collect sensitive personal data only with your explicit consent or when necessary for specified purposes. Sensitive data may include:

  • Financial information

  • Precise geolocation (only when using location-based features)

  • Property valuation data

We do not collect biometric data, health information, or other highly sensitive categories of data unless explicitly disclosed and consented to.

 

Risk Assessment and Privacy by Design

We conduct regular data protection impact assessments for high-risk processing activities and integrate privacy considerations into our product development processes.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The date at the top indicates when it was last revised. We will notify you of material changes through our website or via email.

 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@homesage.ai

 

State-Specific Privacy Notices

California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have specific rights regarding your personal information.

Virginia, Colorado, Connecticut, and Utah Residents: You have specific rights under your state’s respective Consumer Privacy Acts.

Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, and Maryland Residents: As residents of states with newly effective privacy laws in 2025, you have rights to access, delete, correct, and opt out of the sale of your personal data.

We honor all applicable state privacy rights regardless of your location within the United States.