Privacy Policy

Introduction

Homesage.ai (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homesage.ai or use our services. We collect and process only data that is reasonably necessary and proportionate for providing our services. Our services are intended for users located in the United States and relate to United States real property. Our services are not directed to individuals in the European Union, United Kingdom, or any other jurisdiction outside the United States.

Information We Collect

Personal Information may include:

  • Contact information (name, email address, phone number)
  • Account credentials
  • Property information
  • Payment information
  • Communication preferences
  • Service usage data

Non-Personal Information automatically collected:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of visit
  • Device information

We use cookies and similar tracking technologies to enhance your experience on our site:

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used to deliver relevant advertisements and track marketing effectiveness
  • Preference Cookies: Remember your settings and preferences

You can manage cookies through your browser settings. Declining cookies may impact site functionality.

Opt-Out Preference Signals and “Do Not Track”

Some browsers may transmit opt-out preference signals, such as the Global Privacy Control (GPC), or legacy “Do Not Track” (DNT) signals. Our website does not currently respond to GPC, DNT, or other browser-based opt-out signals. You can manage cookies and tracking through your browser settings as described in the Cookie Policy above. If our practices change, we will update this Privacy Policy.

Browser Extension (DealFinder by Homesage.ai)

Our browser extension collects and processes the following data:

  • Authentication cookies: The extension reads the id_token cookie from homesage.ai solely to authenticate your API requests. This cookie is never stored separately or shared with third parties.
  • Webpage text: The extension scans text on pages you visit to detect US property addresses. This scanning happens entirely on your device; page content is never transmitted to our servers.
  • Local storage: Your display preferences and saved favorite properties are stored locally on your device via chrome.storage.local and never transmitted to our servers.

How We Use Your Information

We use your information only for purposes that are reasonably necessary and proportionate:

  • To provide and maintain our services
  • To process transactions
  • To respond to inquiries
  • To improve our website and services
  • To comply with legal obligations
  • To send service-related communications
  • To protect against fraudulent or illegal activity

Property Data From Public Records; Skip Tracing

We obtain property, ownership, lien, valuation, and contact information from public records, licensed data providers, and other lawful sources. This may include information about individuals who do not have an account with us. Publicly available information is generally exempt from state consumer privacy laws; nevertheless, we honor verified privacy requests regarding such data where required by law. Individuals who wish to have their contact information suppressed from our skip-tracing results may contact us at contact@homesage.ai.

Not a Consumer Reporting Agency (FCRA Notice): Homesage.ai is not a consumer reporting agency, and our services and data — including skip-trace results — do not constitute “consumer reports” under the Fair Credit Reporting Act (FCRA). You may not use our services or data, in whole or in part, to determine any person’s eligibility for credit, employment, insurance, housing or tenant screening, or for any other purpose regulated by the FCRA.

User-Submitted Photos and Content

If you upload photos or other content (for example, for property condition analysis), you represent that you have the rights necessary to do so. We process uploaded content only to provide the requested analysis and related services.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods, which may vary based on legal, regulatory, and operational needs, include:

  • Account information: For the duration of your active account plus 2 years
  • Transaction data: 7 years for tax and financial compliance
  • Communication records: 3 years from last interaction
  • Usage data: Aggregated after 2 years

Sharing Your Information

We may share your information with:

  • Service providers that help us operate our business
  • Business partners with your consent
  • Legal authorities when required by law
  • Successors in the event of a merger, acquisition, or sale

We do not sell your personal information in exchange for money. However, our use of advertising and analytics cookies may constitute “sharing” or a “sale” under certain state privacy laws. You may opt out at any time by contacting us at contact@homesage.ai.

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Right to Access: Request information about personal data we collect
  • Right to Deletion: Request deletion of your personal information
  • Right to Correction: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the sale or sharing of personal information and targeted advertising
  • Right to Data Portability: Receive your data in a usable format
  • Right to Non-Discrimination: Exercise your rights without discrimination
  • Right to Appeal: Appeal our decision if we deny your request
  • Right to Limit Automated Decision Making: Opt out of solely automated processing

To exercise these rights, contact us at contact@homesage.ai. We will respond to verified requests within the timeframe required by applicable law — generally within 45 days, with a possible 45-day extension with notice.

Verification and Authorized Agents: Before responding to a request, we will verify your identity, which may require you to confirm information we already hold about you. You may designate an authorized agent to submit a request on your behalf; we may require proof of the agent’s authorization and independent verification of your identity.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly. In particular, we do not knowingly collect personal information from children under 13, consistent with the Children’s Online Privacy Protection Act (COPPA).

Security Measures

We implement commercially reasonable technical and organizational measures designed to protect your personal information, which may include encryption, access controls, and security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we use commercially reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Risk Assessment and Privacy by Design

Where required by applicable law, we conduct data protection impact assessments for high-risk processing activities, and we integrate privacy considerations into our product development processes.

Marketing Communications

You may opt out of marketing e-mails at any time by using the unsubscribe link included in each message or by contacting us. You will continue to receive transactional and service-related communications relating to your account.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will provide notice of material changes by posting the updated Privacy Policy on our website; where appropriate, we may also notify you via email.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@homesage.ai

State-Specific Privacy Notices

California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have specific rights regarding your personal information, including the rights described above and the right to opt out of sale/sharing by contacting us at contact@homesage.ai.

Residents of Other States: If you reside in any other state with a comprehensive consumer privacy law (including, among others, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island), you have the rights described in the “Your Privacy Rights” section above to the extent provided by your state’s law.

We honor state privacy rights to the extent provided by applicable law.